Jobs


Who We Are

Bailies Coffee Roasters - Roasters to Watch (Caffeine Magazine 2018)

Since our establishment in 1993, we’ve grown to become one of the leading specialty coffee roasters across Ireland and the UK.

Behind our success is a close-knit team of 30 staff in our Belfast roastery working in a diverse range of roles, from the roasters, green coffee buyers and production teams through to the engineers, barista trainers and sales & marketing team.

Our recognition in the industry is driven by how we do things and the care and attention we take in what we do.

We source our coffee from our valued farming partners across the world, roast it in Belfast and supply it to leading independent specialty coffee shops and premium hotels across the UK, Ireland and Europe. At the heart of the business is a state of the art modern coffee roastery, equipment showroom and training academy.

Now Hiring: 

POST: Marketing Manager  

DURATION: Permanent 

HOURS: Full time, 40 hours per week with flexibility required around weekend and evening work. 

BASE:  Belfast. The postholder may also be required to travel to and work from other designated premises to ensure the needs of the business are met.     

REPORTS TO: General Manager 

SALARY: Dependent on experience

Job Purpose 

The postholder will be responsible for the development and delivery of a fully integrated marketing strategy, including brand management and corporate identity for the business to successfully meet the company strategy, objectives and targets. The postholder will also be required to manage the day to day marketing activities of the company through the leadership and management of the marketing team. 

Key Responsibilities and Accountabilities  

Management Responsibilities  

  • Create high-level 3-year marketing plan aligned to the Company’s Vision and Strategy. 
  • Work closely with the Sales team to identify and deliver tools to support online, face-to-face and telephone-based communication with existing customers and prospective customers in new markets: 
  • Create and run monthly promotional campaigns for our B2C customers and B2B customers. 
  • Work with all departments to support the posting of engaging content on social media 
  • Attracting existing customers to the new online platform 
  • Manage Shopify ecommerce platform, generating results for new products, managing a portfolio of products and keeping the website up-to-date.  
  • Manage digital advertising spend via Google Analytics to gain commercial results.  
  • Making use of Video marketing 
  • Overseeing the development of our website  
  • Ensuring that brand social communities are continuously growing and that social content is engaging and on-brand 
  • Manage all marketing for the business and activities within the marketing team raising brand awareness to attract and promote our products. 
  • Manage the marketing budget maximising the effectiveness of marketing spend. 
  • Maximise use of the company website, including research into best practice in digital and social media marketing and trends to deliver website traffic targets and rankings. 
  • Plan, implement analyse and review promotional campaigns and provide reports to the General Manager as required. 
  • Manage targeted lead generation campaigns, measuring results. 
  • Work closely with other departments to market and promote their services e.g. Training Campus and Engineering services. 
  • Maintain effective internal communications to ensure that all relevant departments are kept informed of marketing objectives. 
  • Analyse potential strategic partner relationships for company marketing. 
  • Maintain and develop marketing, including e-marketing standard operating processes (SOPs) and documentation. 
  • Attend marketing activities, food and drink trade shows, conferences/events to promote and maximise sales for the company. 
  • Prepare and deliver reports in an accurate and timely manner.  

People Management 

  • Lead and motivate a team to achieve company objectives and individual targets on time. 
  • Ensure effective communication to all staff in relation to company issues as appropriate. 
  • Undertake, as required, induction for new and promoted staff and ensure induction records are maintained. 
  • Undertake Performance Management Reviews in a timely manner as required by the company.  
  • Assist with the design, development and implementation and review of a training schedule for designated staff. 
  • Implement of all people management processes for the marketing team including but not exclusively, annual leave, absence management and expenses. 
  • Provide advice and guidance to staff on people issues as required by the company. 

General 

  • Promote the company positively at all times through the company values and strive to maintain and build upon the excellent reputation of the company. 
  • Conduct yourself in a trustworthy, reasonable and responsible manner when undertaking your duties. 
  • Promote a good and harmonious working environment where all are treated with respect and dignity and in which no form of intimidation or harassment is tolerated. 
  • Abide by all company policies and procedures and ensure that these are implemented in the area of responsibility.  
  • Within the context of the post, ensure full compliance with company health and safety requirements. 
  • Participate in staff development and training events. 
  • Any other duties deemed necessary with the postholder competency to ensure the effective operation of your role within the company. 

 This is the description of the job as it is presently constituted. It is the practice of the company to periodically examine staff job descriptions and to update them to ensure that they continue to relate to the job. It is the aim of the company to reach agreement to reasonable changes following discussion with the post holder. 

 

Please send Cover Letter and CV to [email protected] FAO David Halliday, General Manager. 

 

  

POST: Sales Manager  

DURATION: Permanent 

HOURS: Full time, 40 hours per week with flexibility required around weekend and evening work. 

BASE:  Belfast. The postholder may also be required to travel to and work from other designated premises to ensure the needs of the business are met.     

REPORTS TO: General Manager 

SALARY: Dependent on experience. 

Job Purpose 

The postholder will be required to deliver the sales growth within an ever growing, ever changing marketplace. They will have a focused personal approach to new business acquisition, combined with the skillset to manage the day-to-day requirements of running a sales function. The postholder will also be required  to lead, mentor and develop the team ensuring company targets are met and exceeded.  

Management Responsibilities 

  • Develop, implement and review the sales strategy in line with business vision, objectives and targets. 
  • Demonstrate effective and efficient management of a portfolio of existing accounts combined with securing new business aligned to annual growth targets.
  • Develop, manage and provide commentary alongside the weekly/monthly reports package required sharing insights into performance of the sales team 
  • Maintain effective internal communications to ensure all relevant departments are kept informed of sales objectives. 
  • Ensure that as a senior member of the business, all documentation is completed, updated and reviewed, in line with all company policies and procedures.  
  • Identify talent, both internally and externally, to ensure Bailies are able to support the ever-changing demands of customers and economy. 
  • Onboarding new customers and ensuring the correct mix of products are at each site.  
  • Develop joint business plans for top revenue generating customers and grow partnerships.  
  • Ensure team maximise usage of company systems. 
  • Create and publish all sales materials in line with company standards. 
  • Attend and participate at events for example exhibitions, competitions and other industry related networking events. 

Sales 

  • Manage the sales pipeline to ensure all opportunities are recorded and followed up in a timely manner. 
  • Identify, target and win profitable accounts for Bailies throughout Ireland, UK and Europe. 
  • Ensure the business has adequate “points of contact” with our customers to support and develop all opportunities. 
  • Manage pricing for tenders and other large contracts of interest to Bailies. 
  • Personally, manage all key accounts as identified by the General Manager. 
  • Develop and implement a commercial pricing strategy required to win, retain and grow the company whilst maintaining an attractive commercial proposition for our customers. 
  • Undertake regular gap analysis to highlight areas of opportunity within our current customer base 
  • Working with the Head of Marketing, and the wider Bailies Management team, create and implement an ambitious growth strategy aligned to the Company vision and key strategic objectives. 

People Management 

  • Lead and motivate the team to achieve company objectives and individual targets on time. 
  • Ensure effective communication to all staff in relation to company issues as appropriate. 
  • Undertake, as required, induction for new and promoted staff and ensure induction records are maintained. 
  • Undertake Performance Management Reviews in a timely manner as required by the company.  
  • Implement people management processes for the sales team including but not exclusively, annual leave, absence management and expenses. 
  • Provide advice and guidance to staff on people issues as required by the company. 

 

Please send Cover Letter and CV to [email protected] FAO David Halliday, General Manager. 

 

POST: Roast and Quality Operative

DURATION: Permanent 

HOURS: Full time, 40 hours per week with flexibility required around weekend and evening work. 

BASE:  Belfast. The postholder may also be required to travel to and work from other designated premises to ensure the needs of the business are met.     

REPORTS TO: Production Manager

SALARY: Dependent on experience. 

Quality  

  • Conduct routine quality checks from start to finish of the product lifecycle 
  • Collecting roast samples and carrying out checks to ensure quality is maintained 
  • Recording all tested samples and flagging all out of target results immediately 
  • Taking part in routine sensory analysis and cupping 
  • Assist with roasting experiments 

Operations 

  • Entering scheduled roasts into the roasting system 
  • Operation of automated roaster 
  • Operation of manual roaster 
  • Physical unloading of green beans 
  • Physical loading of green beans into roasting silos 
  • Assist with daily roasting admin 
  • Carry out routine maintenance roasting equipment 
  • Carry out routine cleaning of roasting equipment 
  • Asist with routine cleaning of production area 
  • Ability to work independently

General 

  • Develop understand of coffee quality through training and development 
  • Participate in staff development and training events.  
  • Any other duties deemed necessary with the postholder competency to ensure the effective operation of your role within the company.

This is the description of the job as it is presently constituted. It is the practice of the company to periodically examine staff job descriptions and to update them to ensure that they continue to relate to the job. It is the aim of the company to reach agreement to reasonable changes following discussion with the post holder. 

 

Please send Cover Letter and CV to [email protected] FAO David Halliday, General Manager.